Automate the customer service processes of your business

Tikket centralizes the messages on your digital channels and provides tools to enhance conversation with your customers

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Trust on Tikket

An omnichannel solution

One place for all digital conversations

Artificial Intelligence Assistant

An invaluable helping hand in daily conversational task

Chatbots

2 ways to create automated conversation flows to speed up the conversation, deliver information without human intervention or filter leads

Automated flows

Automate flows that a bot can handle for you to ask questions, give answers, perform actions, and much more.

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Machine Learning (AI)

Train your own customer service artificial intelligence to hold conversations with your clients and offer a more fluid user experience.

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Generative AI Assistant

Create virtual assistants to respond to all conversations your brand or business receives just like ChatGPT would. Train your own assistant with generative artificial intelligence to use data sources like catalogs or inventories to respond to all inquiries 24 hours a day, 365 days a year.

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CRM

The best way to manage and track your customers

Funnels

Manage and organize your leads in Funnels

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WhatsApp CRM

Keep real track of customers received through WhatsApp

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Contacts

A complete database of all your contacts across all your channels

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Operational metrics

Global and detailed vision of conversational operations. Typification of conversations, detail of origin for interactions, team member performance, downloadables reports and much more.

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Help centers

Your own knowledge base about your business to assist the customer support operation. A search website with all the frequently asked questions your customers may have.

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Forms

Capturing leads is the number one mission of sales teams and our forms are a perfect weapon for capturing data and automating follow-ups.

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(NPS) Satisfaction Surveys

Get your Net Promoter Score or simply let the customer you just served rate your attention or products immediately and automatically.

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Build lasting sales relationships by focusing on providing the best service

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